Joe Abuso holds a unique position among restaurant consultants. He began as a CIA-trained chef who cooked in some of the country’s most prestigious establishments, then worked as a food and beverage director, and then started, operated, grew and profitably sold a top-tier, full service catering company in one of the country’s biggest markets. He has hands-on experience and success in all phases of operations - front and back of the house - as well as business planning, back-office operations, kitchen design, openings, growth strategies, operations assessments and exit strategies. His background is entrepreneurial, not corporate. When you hire Genuine Hospitality Consulting, your project won’t be handed off to an assistant, it will get the full attention and efforts of Joe Abuso, himself.
What services do we offer?
We help restaurateurs, caterers, hotel operators and institutional directors with…
Pre-Opening Services Business plans, opening costs analysis, inspections, permits, POS systems, kitchen design, menu development and pricing, bar programs, vendor selection, human resource planning, staff training, employee manuals and more. We can guide you through the complexities of opening your restaurant.
Operations Assessments and Strategies We will do a thorough assessment of any aspect of your operation: front and back of the house, information management and back office. You will receive a written report with specific recommendations based on our 25 years of success and experience in the industry. We will help you implement strategies to improve your products, service and profitability.
Catering Whether you want to add to your existing banquet and off-premise business, or start new programs to leverage your current facilities and resources, we can take you as far as you’d like to go. To see where your business currently stands in terms of what’s possible in catering, check out The Five Levels of Catering.
Information Management First, we will help you make sure that you know who your current customers are and help you to keep the lines of communication open to them, both through social media as well as traditional marketing methods. Then we can help you grow your customer base. Additionally, we can help with every aspect of data management, from the front of the house to the back office.
Human Resource Management We are experienced in handling all aspects of human resources: payroll, benefits, taxes, insurance (including the Affordable Care Act), employee manuals, hiring and termination policy and procedures, etc. We can help you get on track yourself, or handle it for you.